When your package is out for delivery

When your package is out for delivery

Betsy likes to order packages online. It saves her the trip from walking to her local craft store. Sometimes, the local mail carrier gets fed up with Betsy’s overspending habits and ends up keeping the package in the truck 😕

Illustration made with Procreate App.


Ordering items online can be a hit or miss. And I suspect that my local post office is fed up with my orders coming in on a daily basis. Hey, I’m trying to save on gas instead of driving to and from the grocery store when buying items in bulk at home 😑

I know there’s some good mail carriers out there who are friendly. But goodness, there are some who just don’t want to do the work. As we’re gearing towards the holiday season, online stores are gearing up for the shopping rush. I see myself spending less during the colder weather (with the exception of food). Because you know, survival reasons.

I think one of my “fondest” (note my sarcasm in quotes) memory on a mail delivery mishap was when years ago, I was looking to make aromatherapy sprays for myself and family / friends. I probably paid around $20 for the amber glass spray bottles and essential oils to arrive within the same day via Amazon. Usually with same day delivery shipping, it’s automatically sent via Lasership. I saw the package was out for delivery for about an hour. Eventually, I received an alert on my phone saying it was delivered. I said to myself, Great! I can finally work on my aromatherapy sprays and save myself money from buying premixed sprays.

Except…it was never delivered.

*plays Law & Order theme music*

After checking the areas in front of my home to see where my package went, I decided to contact the local Lasership base in New York. What should’ve taken less than 10 minutes ended up being the most awkward 45 minutes of my conversation between the representative and the manager of the place:

Me: “Hello, I noticed that the tracking number [reads off number over the phone] shows to be delivered but I never received the package.

Agent: “Um…ok. So sorry about it. It shows that it was delivered to the correct address.”

Me: “If it was, then I would have the package in my possession. Is there a way to get in touch with the driver?”

Agent: “He’s out for the day. He did send us a picture that it was delivered to your address.”

Me: “Strange. As I mentioned, it was not there when I checked my mailbox.”

Agent: [puts me on pause for 5 minutes; resumes chat] “Ok, the driver said it was there at the door.”

Me: “Nope. Not there.”

Agent: [puts me on pause for another 5 minutes; resumes chat] “Ok, the driver is saying that it’s near the door where the garbage can is located.”

Me: “…Nope. Did the driver forget where he delivered?”

[a brief pause]

Agent: “Let me connect you with my manager. Please hold.”

[after waiting 7 minutes]

Manager: “Hi there, I’m sorry that you didn’t receive your package. I want to make sure that we understand your situation carefully. So, just to confirm, you didn’t see it around your house?”

Me: “Yes, that’s correct.”

Manager: [briefly pauses, then speaks] “Well…I’m looking at the picture that our driver showed us. That’s a nice house you have here. Really nice house.”

Me: “Thanks, but that still doesn’t answer my question as to where the package went.”

Manager: [nervously laughs] “Well, I think you may have not looked carefully. After all, it’s a large house. You should’ve seen it in front  of the door.”

Me [feeling frustrated]: “Look, I already said this before with the agent. There is no package. My good guess is that right after the driver took the picture of the package, your driver ended up taking my order and placed it back in its car.”

Manager: [quickly becoming defensive]: “Sorry but that’s not true. Our driver made sure it was delivered.”

Me: “I’m not sure why you’re getting upset when I’m pointing this scenario out. If the driver really took the package, then I hope your driver is all right in learning how to create aromatherapy sprays for witchcraft purposes.”

Manager: [hangs up the phone].

And there you have it, folks. Luckily, I was able to let Amazon know about this experience and they were pretty quick to refund my purchase.

Got any stories you want to share about your experiences with your local mail carriers? Let me know in the comments!

Namaste,
Diana

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